We are happy to advise you on 0800 999 0005 (free of charge) or on +49 221-27799 86-0 from abroad. This phone number is reserved for all customers of www.guenstigewaagen.com. You can contact Bizerba or Mettler directly via their respective service hotlines.

Data protection

 

A. Simplified Privacy Notice

We are pleased that you are visiting our website and that you are interested in our company and our products. To ensure that you feel safe and comfortable when visiting our website, we take the protection and confidential treatment of your personal data very seriously.

With this simplified privacy notice, we would like to provide you with an overview of the collection and processing of your data in accordance with applicable data protection regulations. You can find full and detailed information on data protection in our detailed privacy notice further down on this page.

1. What data do we collect from you?

1.1 Technical Information

Our online shop uses the Shopify Inc. ("Shopify") platform. When you place an order in our shop, you agree to the storage and processing of your personal data by Shopify. Your personal data will be transferred to and processed in the Shopify data center in the United States. This storage and processing of data is carried out for the purpose of supporting and processing your orders, authenticating you, processing payments, and improving Shopify's services. Further information on Shopify's terms of use and privacy can be found at http://www.shopify.com/legal/privacy.

1.2 Cookies

We use session cookies on our website. These are small text files that are temporarily stored on your computer, for example for logging in or for a more convenient use of our website, and are saved by your browser. At the end of the web session (at the latest when the browser is closed), these cookies are deleted.

1.3 Usage Profiles

We process usage profiles under a pseudonym with the help of tracking services and cookies, so-called third-party cookies. Such a usage profile contains information about a visitor's behavior on websites. It is not possible to draw an immediate conclusion about you from this. You can object to the creation of usage profiles at any time. You can set your browser so that these cookies are not saved or are deleted at the end of your internet session. You must actively confirm your consent to the use of such cookies by accepting the use of cookies via our cookie banner; otherwise, these cookies will not be used.

2. How and for what purpose is your data collected and processed?

We automatically collect technical information that is generated when you visit our website. Otherwise, we only collect personal data based on the information you enter on our website (e.g. in the contact form) or through the use of cookies.

We need this data to operate and administer the website, to detect misuse and remedy malfunctions. We also use it to improve our website offering and to create pseudonymous usage profiles, which we use for advertising and market research purposes—unless you object.

We also use other service providers where legally permitted, which support us as data processors.

3. What data protection rights do you have?

You have the right to access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with a supervisory authority.

You can contact us with your request:

Stoeveken Group

Stoeveken Beteiligungsgesellschaft mbH

Aachener Strasse 1120
50858 Cologne

Telephone +49 (221) 2779986-0

Fax +49 (221) 2779986-99

Managing shareholder: Dirk Daniel Stoeveken


B. Detailed Privacy Notice

1. Name and address of the controller

The controller in the meaning of the law (hereinafter referred to as the "operator") is:

Stoeveken Group

Stoeveken Beteiligungsgesellschaft mbH

Aachener Strasse 1120
50858 Cologne

Telephone +49 (221) 2779986-0

Fax +49 (221) 2779986-99

Managing shareholder: Dirk Daniel Stoeveken

1.1 Contact details for data protection questions

For data protection inquiries, please contact:

Telephone: +49 (0) 221 - 2779986-0

Email: info@guenstige-waagen.de 

2. General information on data processing

When you visit our website, we initially only collect and use the data mentioned in Section 3. In addition, we generally only process our users' personal data to the extent necessary to provide a functional website as well as our content and services. We normally only collect and use our users' personal data with their consent. An exception applies in cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by law.

2.2 Legal basis for the processing of personal data

Where we obtain the data subject's consent for processing operations involving personal data, Art. 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

When personal data is processed for the performance of a contract to which the data subject is party, Art. 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations necessary for the performance of pre-contractual measures.

Where the processing of personal data is necessary to comply with a legal obligation to which our company is subject, Art. 6(1)(c) of the GDPR serves as the legal basis.

If processing is necessary for the pursuit of a legitimate interest of our company or a third party and the interests, fundamental rights, and fundamental freedoms of the data subject do not override the foregoing interest, Art. 6(1)(f) of the GDPR serves as the legal basis for the processing.

2.3 Data erasure and retention period

The data subject's personal data will be erased or blocked as soon as the purpose for which it was stored no longer exists. Furthermore, storage may take place if it has been provided for by the European or national legislator in union law regulations, laws, or other provisions to which the controller is subject. Data will also be blocked or erased when a retention period prescribed by the aforementioned standards expires, unless further storage of the data is necessary for the conclusion or performance of a contract.

 

3. Provision of the website and creation of log files

3.1 Description, purpose, and scope of data processing

Every time you access our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • Information about the browser type and the version used
  • The user's operating system
  • The user's internet service provider
  • The user's IP address
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Websites that the user's system accesses via our website

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

[Option 1: The log files contain IP addresses or other data that enable the identification of a user. This could be the case, for example, if the link to the website from which the user accesses the website, or the link to the website to which the user switches, contains personal data.

The data is also stored in our system's log files. This data is not stored together with other personal data of the user.

The storage in log files is carried out to ensure the functionality of the website. In addition, the data helps us optimize the website and ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context.

3.2 Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6(1)(f) of the GDPR.

3.3 Retention period, right to object, and erasure

The data is erased as soon as it is no longer required for the purpose for which it was collected. In the case of data collection for the provision of the website, this is when the respective session has ended.

In the case of data storage in log files, this is after seven days at the latest. Further storage is possible. In this case, the users' IP addresses are erased or anonymized so that the accessing client can no longer be identified.]

3.4 Right to object and erasure

The collection of data for the provision of the website and the storage of data in log files are essential for the operation of the website. Consequently, the user has no right to object.

 

4. Use of Cookies

These websites use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a character string by means of which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

By using cookies, we can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.

Using a cookie, the information and offers on our website can be optimized for the user. As already mentioned, cookies enable us to recognize our website users. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to enter their login details again on every visit to the website, because this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent our website from setting cookies at any time by using a corresponding setting in the internet browser they use, and thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject disables the setting of cookies in the internet browser they use, some functions of our website may not be fully available.

4.1 Description, purpose, and scope of data processing

Our website uses cookies. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the unique identification of the browser when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after changing pages.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Items in a shopping cart
  • Login information

The user data collected by technically necessary cookies is not used to create user profiles.]

4.2 Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6(1)(f) of the GDPR.

4.3 Retention period, right to object, and erasure

Cookies are stored on the user's computer and transmitted by them to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, some functions of the website may no longer be fully available.

 

5. Contact form and email contact

5.1 Description, purpose, and scope of data processing

There is a contact form on our website that can be used for electronic communication. If a user uses this option, the data entered in the input mask is transmitted to us and stored. This data includes:

  • Name
  • Email address
  • Telephone number
  • Inquiry

At the time the message is sent, the following data is also stored:

  • The user's IP address
  • Date and time of registration

The processing of personal data from the input form is solely for the purpose of handling the contact request. In the event of contact by email, there is also a legitimate interest in processing the data.

The other personal data processed during transmission is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

Your consent is obtained for the processing of the data during transmission, and you are referred to this privacy notice.

Alternatively, contact can be made via the provided email address. In this case, the user's personal data transmitted with the email will be stored.

In this context, the data is not disclosed to third parties. The data is used exclusively for processing the conversation.

6.2 Legal basis for data processing

The legal basis for processing the data is Art. 6(1)(a) GDPR, provided that the user has given consent.

The legal basis for processing the data transmitted during the sending of an email is Art. 6(1)(f) GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR.

6.3 Storage duration

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This applies to the personal data from the contact form input mask and those sent by email when the respective conversation with the user has ended. The conversation is considered ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted no later than seven days after transmission.

6.4 Right to object and request erasure

The user may withdraw their consent to the processing of personal data at any time. If the user contacts us by email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

In this case, all personal data stored during the contact will be deleted.

 

7. Rights of the data subject

If your personal data is processed, you are a "data subject" within the meaning of the GDPR and have the following rights against us as the controller. You can exercise your rights by contacting our data protection officer or the staff of the Service Center and stating your request.

7.1 Right of access

Any person whose personal data is processed has the right at any time to receive free of charge from the controller responsible for the processing information about the personal data stored about them, as well as a copy of this data.

You may request confirmation from the controller as to whether personal data concerning you is being processed by us.

7.2 Right to rectification

Any person whose personal data is processed has the right to request the immediate rectification of inaccurate personal data concerning them. Furthermore, taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data -  also by means of a supplementary statement.

7.3 Right to restriction of processing

Any person whose personal data is processed has the right to request the controller to restrict the processing if one of the conditions provided for by the legislator in Art. 18(1) GDPR is met.

7.4 Right to erasure

Any person whose personal data is processed has the right to request the controller to delete their personal data without undue delay if one of the grounds listed in Art. 17(1) GDPR applies.

7.5 Right to data portability

Any person whose personal data is processed has the right to receive the personal data concerning them, which they have provided to the controller, in a structured, commonly used, and machine-readable format. They also have the right to transmit these data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and that the processing is carried out using automated means.

7.6 Right to object

Any person whose personal data is processed has the right, on grounds relating to their particular situation, at any time to object to the processing of personal data concerning them that is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.

In the event of an objection, the company will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

If the company processes personal data for direct marketing, the data subject has the right at any time to object to the processing of personal data for such marketing purposes. This also applies to profiling in connection with such direct marketing. If the data subject objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

7.7 Right to withdraw data protection consent

Any person whose personal data is processed has the right to withdraw consent to the processing of personal data at any time.

You have the right to withdraw your data protection consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on that consent prior to the withdrawal.

7.8 Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work, or the place of the alleged infringement, if you consider that the processing of personal data concerning you violates the GDPR.

 

8. Privacy policy regarding the use and application of Google Analytics (with anonymization function)

The controller has integrated the Google Analytics component (with anonymization function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, gathering, and evaluation of data about the behavior of website visitors. A web analysis service collects, among other things, data about which website a data subject came from (so-called referrers), which subpages of the website was accessed, or how often and for how long a subpage was viewed. Web analysis is primarily used to optimize a website and to conduct a cost-benefit analysis of internet advertising.

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The controller uses the addition "_gat._anonymizeIp" for web analysis via Google Analytics. This addition causes Google to shorten and anonymize the IP address of the data subject's internet connection when access to our websites occurs from a Member State of the European Union or another contracting state of the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze visitor traffic on our website. Google uses the collected data and information, among other things, to evaluate the use of our website, to compile online reports for us showing activity on our websites, and to provide further services related to the use of our website.

Google Analytics places a cookie on the data subject's information technology system. What cookies are was explained above. By placing the cookie, Google is enabled to analyze the use of our website. Every time one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, is accessed, the internet browser on the data subject's information technology system is automatically prompted by the respective Google Analytics component to transmit data for online analysis to Google. Within the scope of this technical process, Google becomes aware of personal data, such as the data subject's IP address, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently enable commission settlements.

Personal information, for example the time of access, the location from which access originated, and the frequency of the data subject's visits to our website, is stored using the cookie. Therefore, with every visit to our websites, this personal data, including the IP address of the internet connection used by the data subject, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected through the technical process to third parties.

As shown above, the data subject can prevent our website from placing cookies at any time by using a corresponding setting in the internet browser they use, thereby permanently objecting to the placement of cookies. Such a setting in the internet browser would also prevent Google from placing a cookie on the data subject's information technology system. Furthermore, a cookie already placed by Google Analytics can be deleted at any time via the internet browser or other software programs.

Furthermore, the data subject has the option to object to the collection of data generated by Google Analytics related to the use of this website, as well as to the processing of this data by Google, and to prevent such collection. To do this, the data subject must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout . This browser add-on informs Google Analytics via JavaScript that no data or information about website visits may be transmitted to Google Analytics. Google considers the installation of the browser add-on as an objection. If the data subject's information technology system is later deleted, formatted, or reinstalled, the data subject must reinstall the browser add-on to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person within their sphere of influence, it can be reinstalled or reactivated.

You can also prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website: Disable Google Analytics.

Further information and Google's applicable privacy policies can be accessed at https://www.google.de/intl/de/policies/privacy/  and at http://www.google.com/analytics/terms/de.html  . Google Analytics is explained in more detail at this link: https://www.google.com/intl/de_de/analytics/  .

 

9. Privacy policy regarding the use and application of Google AdWords

The controller has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place ads both in Google search engine results and in the Google Display Network. Google AdWords allows an advertiser to predefine certain keywords, through which an ad in Google search engine results is displayed only when the user retrieves a keyword-relevant search result using the search engine. In the Google Display Network, ads are distributed on topic-relevant websites using an automatic algorithm and taking into account the previously defined keywords.

The operating company of Google AdWords services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The purpose of Google AdWords is to promote our website by displaying interest-relevant ads on third-party websites and in the search engine results of the Google search engine, and to display third-party advertising on our website.

If a data subject reaches our website via a Google ad, a so-called conversion cookie is placed on the data subject's information technology system by Google. What cookies are was explained above. A conversion cookie loses its validity after thirty days and is not used to identify the data subject. As long as the cookie has not expired, the conversion cookie allows us to trace whether certain subpages, for example the shopping cart of an online shop system, were accessed on our website. Through the conversion cookie, both we and Google can trace whether a data subject who reached our website via an AdWords ad generated revenue, i.e., completed or abandoned a purchase.

The data and information collected through the use of the conversion cookie are used by Google to create visitor statistics for our website. We, in turn, use these visitor statistics to determine the total number of users who were referred to us via AdWords ads, i.e., to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other Google AdWords advertising customers receive information from Google that could identify the data subject.

Personal information, for example the websites visited by the data subject, is stored using the conversion cookie. Therefore, with every visit to our websites, personal data, including the IP address of the internet connection used by the data subject, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected through the technical process to third parties.

As shown above, the data subject can prevent our website from placing cookies at any time by adjusting the settings of their internet browser, thereby permanently objecting to the placement of cookies. Such a setting of the internet browser would also prevent Google from placing a conversion cookie on the data subject's information technology system. Furthermore, a cookie already set by Google AdWords can be deleted at any time via the internet browser or other software programs.

Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must access the link www.google.de/settings/ads from each of the internet browsers they use and make the desired settings there.

Further information and Google's applicable privacy policy can be accessed at https://www.google.de/intl/de/policies/privacy/  .

 

10. Privacy policy regarding the implementation and use of YouTube

The data controller has integrated YouTube components on this website. YouTube is an internet video portal that allows video publishers to upload video clips free of charge and other users to view, rate, and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete films and television broadcasts, as well as music videos, trailers, or videos created by users themselves, can be accessed via the internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Every time one of the individual pages of this website, which is operated by the data controller and on which a YouTube component (YouTube video) has been integrated, is accessed, the internet browser on the data subject's information technology system is automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component from YouTube. Further information about YouTube can be accessed at https://www.youtube.com/yt/about/de/ . As part of this technical process, YouTube and Google become aware of which specific subpage of our website is visited by the data subject.

If the data subject is simultaneously logged in to YouTube, YouTube recognizes which specific subpage of our website the data subject is visiting when a subpage containing a YouTube video is accessed. This information is collected by YouTube and Google and assigned to the data subject's respective YouTube account.

YouTube and Google receive information via the YouTube component whenever the data subject has visited our website if the data subject is simultaneously logged in to YouTube at the time of accessing our website; this happens regardless of whether the data subject clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desired by the data subject, they can prevent the transmission by logging out of their YouTube account before accessing our website.

The privacy policy published by YouTube, which can be accessed at https://www.google.de/intl/de/policies/privacy/ , provides information about the collection, processing, and use of personal data by YouTube and Google.

 

11. Privacy policy regarding the implementation and use of Google Web Fonts

This website uses so-called web fonts, provided by Google, to display fonts uniformly. When a page is accessed, your browser loads the required web fonts to correctly display text and fonts.

The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For this purpose, the browser you use must establish a connection to Google's servers. Through this, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing display of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

If your browser does not support web fonts, a default font from your computer will be used.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.


12. Shopify

Our online shop uses the Shopify Inc. ("Shopify") platform. When you place an order in our shop, you agree to the storage and processing of your personal data by Shopify. To this end, your personal data is transferred to and processed in the United States at the Shopify data center. This storage and processing of data is carried out for the purpose of supporting and processing your orders, your authentication, the processing of payment transactions, and the improvement of Shopify's services. Further information about Shopify's terms of use and privacy policy can be found at http://www.shopify.com/legal/privacy.